Microsoft services are beginning to recover, and users should now be able to access their email and other Microsoft 365 services. Microsoft are still working on full recovery, and services may still be intermittently unavailable.
Emails sent during the outage period (after 17:00 UTC on Thursday 12th November) may have a delay in appearing in your inbox.
We will continue to monitor the situation as it develops, and post updates as appropriate.
Posted Nov 13, 2026 - 13:18 GMT
Identified
We are aware of cyber criminals taking advantage of the Microsoft incident and contacting users at other institutions requesting usernames and passwords to "fix" problems with their account. Aberystwyth may be targeted in the same way. Users should remain vigilant and report anything suspicious to IT Services via phone (01970 62 2400).
Microsoft are continuing to work on resolving the issues affecting Outlook, Teams, and other Microsoft services. We do not currently have a resolution time, but will provide an update once one is available.
Posted Nov 13, 2026 - 11:35 GMT
Update
We are continuing to monitor a worldwide incident affecting Microsoft 365. This may continue to impact your access to Email, Teams, and other Microsoft services.
We do not currently have an expected resolution time from Microsoft, but we will post further updates here once they become available.
Posted Nov 13, 2026 - 07:53 GMT
Investigating
We are aware of an issue currently affecting Microsoft 365 services globally, including Microsoft Outlook and Teams.
We are monitoring the situation and will share further updates, including an expected resolution time, as soon as more information becomes available.