Turnitin disruption

Incident Report for Prifysgol Aberystwyth University

Postmortem

Turnitin outage between 12:50 and 14:20.

Incident resolved

We’ve fixed it!

Due to an unexpected service incident, you may have been unable to access Turnitin UK classes and assignments today. Users accessing via an integration have also been affected. Administrators may have also experienced errors when accessing their portal. We are pleased to advise that service has been restored.

The incident occurred between the following times:

PDT: Tuesday, 19th May 2026 04:50 - 06:20
BST: Tuesday, 19th May 2026 12:50 - 14:20
AEST: Tuesday, 19th May 2026 21:50 - 23:20

We regret any inconvenience this may have caused if you were impacted by today’s incident.

Posted May 19, 2026 - 14:51 BST

Resolved

This incident has been resolved.
Posted May 19, 2026 - 14:50 BST

Investigating

We are currently investigating some issues with Turnitin, including bad gateway errors.

We have reported it to Turnitin and are monitoring the situation.

We apologise for any inconvenience caused.
Posted May 19, 2026 - 13:52 BST
This incident affected: Student Systems (Turnitin).