The new equipment has been brought into service, and all testing has been successfully completed.
Posted Jan 10, 2026 - 08:17 GMT
Update
Work is scheduled to be carried out tomorrow morning between 8am-9am to bring the replacement equipment into service.
Posted Jan 09, 2026 - 14:11 GMT
Update
Given the additional risk posed by the storm, we have decided to postpone this work.
Posted Jan 08, 2026 - 17:23 GMT
Update
Work is scheduled to be carried out this evening to bring the replacement equipment into service. Out-of-hours testing will be performed to confirm the service is highly available going forward.
Posted Jan 08, 2026 - 15:26 GMT
Update
Hardware failure on one of the two computers involved in providing this service. Service is fully operational again, and the hardware will be replaced in due course. ITS staff heading home. Happy New Year everyone.
Posted Dec 31, 2025 - 18:09 GMT
Monitoring
A fix has been implemented and we are monitoring the results. One of the two computers providing this service is now working as expected, but we might have some minor interuptions as we bring the second computer back online.
Posted Dec 31, 2025 - 17:39 GMT
Update
We are continuing to investigate this issue.
Posted Dec 31, 2025 - 16:44 GMT
Update
ITS staff are heading onto campus to diagnose (and hopefuly repair) the issue.
Posted Dec 31, 2025 - 16:44 GMT
Investigating
We are investigating an issue affecting the phone service.
Updates and an expected resolution time will be posted as soon as they are available.