All Systems Operational
Network Operational
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Operational
Blackboard Operational
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Operational
Business Systems ? Operational
ABW Operational
AStRA Operational
aber.ac.uk website Operational
CALM Ticketing System Operational
CMS Operational
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 ? Operational
Desktop Services Operational
Windows Operational
macOS Operational
Linux Operational
Printing Operational
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS ? Operational
RADIUS ? Operational
Virtual Server Infrastructure ? Operational
Departmental Systems Operational
FBaPS HPC Operational
FBaPS File Storage Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
central.aber.ac.uk ? Operational
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Pure Operational
SALTO ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Blackboard Scheduled Maintenance Dec 14, 2024 10:00-16:00 GMT
Blackboard will be unavailable between 10:00 and 16:00 on Saturday 14 December 2024 for scheduled maintenance.
Posted on Nov 11, 2024 - 14:27 GMT
Disruption to network connection in Llandinam Tower Dec 17, 2024 08:30-13:00 GMT
Owing to essential maintenance work, the network will be disrupted in Llandinam Tower.
Posted on Nov 07, 2024 - 11:51 GMT
Disruption to network connection in Llandinam (Computer Science) Dec 18, 2024 08:00-12:00 GMT
Owing to essential maintenance work, the network will be disrupted in Llandinam (Computer Science).
Posted on Nov 11, 2024 - 15:32 GMT
Past Incidents
Dec 3, 2024

No incidents reported today.

Dec 2, 2024
Myadmin, AStRA & ABW maintenance
Completed - Maintenance work has been completed and access to services is restored.

If you notice any issues following this work, please get in touch so that these can be addressed.
Dec 2, 10:44 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 18:00 GMT
Scheduled - Due to essential maintenance work, myadmin.aber.ac.uk (including Student Record, Aladdin, Visit Day & Scholarship Exam forms, Admissions Portal, etc), AStRA, Unit4 ABW (HR and Finance System) and related systems will be unavailable from 6pm Friday 22nd November to 6pm Sunday 24th November. We apologise for any inconvenience.
Nov 19, 10:02 GMT
Dec 1, 2024
Disruption to FBaPS file storage systems
Resolved - This incident has been resolved.
Dec 1, 09:34 GMT
Monitoring - FBaPS file storage systems have been restored.

We are continuing to monitor this service for any issues.
Nov 29, 11:58 GMT
Identified - We are continuing to investigate issues affecting FBaPS file storage systems.

File services crashed at 7AM today. Data consistency checks are running before services can be restored. The cause of the issue is currently unknown.
Nov 29, 11:20 GMT
Investigating - We are investigating an issue affecting FBaPS file storage systems.

Updates and an expected resolution time will be posted as soon as they are available.
Nov 29, 09:33 GMT
Nov 30, 2024

No incidents reported.

Nov 29, 2024
Nov 28, 2024

No incidents reported.

Nov 27, 2024
Disruption to FBaPS file storage systems
Resolved - This incident has been resolved.

If you notice any further issues relating to FBaPS file storage systems please contact us on is@aber.ac.uk or 01970 62 2400.
Nov 27, 22:51 GMT
Investigating - We are investigating an issue affecting FBaPS file storage systems.

Updates and an expected resolution time will be posted as soon as they are available.
Nov 27, 17:44 GMT
Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024
Nov 21, 2024
Disruption to authentication services
Resolved - This incident has been resolved.
Nov 21, 14:14 GMT
Monitoring - The issue has been identified and access to services is now restored. We will continue to monitor systems and update as necessary.
Nov 21, 08:58 GMT
Investigating - We are investigating an issue affecting authentication to multiple IT services, including eduroam, Shibboleth, central filestores, and M Drives.

Updates and an expected resolution time will be posted as soon as they are available.
Nov 21, 08:41 GMT
Nov 20, 2024
Disruption to network connection in Llandinam (Computer Science)
Completed - The upgrade work has been completed.

If you notice any issues following this work, please contact us on is@aber.ac.uk
Nov 20, 16:22 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:00 GMT
Scheduled - Owing to essential maintenance work, the network will be disrupted in Llandinam (Computer Science).

The network sockets fed from C57 will be affected. During this period the wired network will not be available. WiFi will still be available in most areas, although you may notice a lower signal level while the upgrade takes place.
Nov 18, 17:32 GMT
Nov 19, 2024
Issue with Microsoft Office software licensing
Resolved - We believe the issues with Microsoft Office licensing have now been resolved. If you are still experiencing trouble with licensing Microsoft Office, please contact the IT Service Desk.
Nov 19, 09:06 GMT
Investigating - We are aware of an issue with Microsoft Office software (Word, Excel, Outlook, etc) displaying the error message "We're having trouble verifying the Office license for this device". We are investigating the cause of the issue and will provide an update as soon as we are able.

If you are unable to use your Microsoft Office software as a result of this issue, please visit https://faqs.aber.ac.uk/index.php?id=9486 or contact the IT Service Desk on 01970 622400 / is@aber.ac.uk
Oct 25, 11:35 BST
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