Disruption to incoming and outgoing phone calls
Update - Given the additional risk posed by the storm, we have decided to postpone this work.
Jan 08, 2026 - 17:23 GMT
Update - Work is scheduled to be carried out this evening to bring the replacement equipment into service. Out-of-hours testing will be performed to confirm the service is highly available going forward.
Jan 08, 2026 - 15:26 GMT
Update - Hardware failure on one of the two computers involved in providing this service. Service is fully operational again, and the hardware will be replaced in due course. ITS staff heading home. Happy New Year everyone.
Dec 31, 2025 - 18:09 GMT
Monitoring - A fix has been implemented and we are monitoring the results. One of the two computers providing this service is now working as expected, but we might have some minor interuptions as we bring the second computer back online.
Dec 31, 2025 - 17:39 GMT
Update - We are continuing to investigate this issue.
Dec 31, 2025 - 16:44 GMT
Update - ITS staff are heading onto campus to diagnose (and hopefuly repair) the issue.
Dec 31, 2025 - 16:44 GMT
Investigating - We are investigating an issue affecting the phone service.

Updates and an expected resolution time will be posted as soon as they are available.
Dec 31, 2025 - 16:43 GMT
Discrepancy between Turnitin and Blackboard Gradebook
Identified - We have been alerted to a discrepancy between Turnitin and Blackboard Gradebook.

Blackboard Gradebook is displaying overdue messages to students despite them having submitted to Turnitin ahead of their deadlines.

The official confirmation for submitting to Turnitin remains revisiting the Turnitin submission point and downloading the receipt.

Further instructions are here: https://faqs.aber.ac.uk/index.php?id=9179

We are working with Blackboard and Turnitin to resolve this issue.

Please accept our apologies for any inconvenience caused and let us know if you have any questions regarding this.
Dec 09, 2025 - 14:50 GMT
Network Operational
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Degraded Performance
Blackboard Degraded Performance
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Degraded Performance
Business Systems Operational
ABW Operational
AStRA Operational
aber.ac.uk website Operational
CALM Ticketing System Operational
CMS Operational
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 Operational
Desktop Services Operational
Windows Operational
macOS Operational
Linux Operational
Printing Operational
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS Operational
RADIUS Operational
Virtual Server Infrastructure Operational
Departmental Systems Operational
High Performance Computing Cluster (HPC) Operational
FBaPS File Storage Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
central.aber.ac.uk Operational
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Pure Operational
SALTO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CMS System Upgrade Jan 12, 2026 15:00 - Jan 13, 2026 12:00 GMT

Update - We will be undergoing scheduled maintenance during this time.
Jan 05, 2026 - 11:28 GMT
Update - We will be undergoing scheduled maintenance during this time.
Jan 05, 2026 - 11:28 GMT
Scheduled - A planned upgrade of the CMS is due to take place during from 15:00 on Monday 12 January 2026 and into the morning of Tuesday 13 January 2026. The CMS will be unavailable during this period, and should be considered at risk during the morning of Tuesday 13 January 2026.
Dec 19, 2025 - 12:00 GMT

Turnitin Scheduled Maintenance 07.02.2026 Feb 7, 2026 16:00-22:00 GMT

Turnitin will be unavailable between 16:00 and 22:00 on Saturday 7 February 2026 for scheduled maintenance.

During this time, you will be unable to submit or grade any assessments.

We apologise for any inconvenience caused.
Posted on Jan 08, 2026 - 08:16 GMT
Jan 9, 2026

No incidents reported today.

Jan 8, 2026

Unresolved incident: Disruption to incoming and outgoing phone calls.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
CMS Unavailable
Resolved - This incident has been resolved.
Jan 5, 11:25 GMT
Monitoring - The CMS should now be available to users. We are monitoring the solution and will update should any further issues arise.

Apologies for any inconvenience caused.
Jan 5, 09:14 GMT
Investigating - The CMS is currently unavailable. Apologies for any inconvenience caused.
Dec 22, 15:00 GMT
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025
Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

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