Disruption to incoming and outgoing phone calls
Update - Hardware failure on one of the two computers involved in providing this service. Service is fully operational again, and the hardware will be replaced in due course. ITS staff heading home. Happy New Year everyone.
Dec 31, 2025 - 18:09 GMT
Monitoring - A fix has been implemented and we are monitoring the results. One of the two computers providing this service is now working as expected, but we might have some minor interuptions as we bring the second computer back online.
Dec 31, 2025 - 17:39 GMT
Update - We are continuing to investigate this issue.
Dec 31, 2025 - 16:44 GMT
Update - ITS staff are heading onto campus to diagnose (and hopefuly repair) the issue.
Dec 31, 2025 - 16:44 GMT
Investigating - We are investigating an issue affecting the phone service.

Updates and an expected resolution time will be posted as soon as they are available.
Dec 31, 2025 - 16:43 GMT
CMS Unavailable
Investigating - The CMS is currently unavailable. Apologies for any inconvenience caused.
Dec 22, 2025 - 15:00 GMT
Discrepancy between Turnitin and Blackboard Gradebook
Identified - We have been alerted to a discrepancy between Turnitin and Blackboard Gradebook.

Blackboard Gradebook is displaying overdue messages to students despite them having submitted to Turnitin ahead of their deadlines.

The official confirmation for submitting to Turnitin remains revisiting the Turnitin submission point and downloading the receipt.

Further instructions are here: https://faqs.aber.ac.uk/index.php?id=9179

We are working with Blackboard and Turnitin to resolve this issue.

Please accept our apologies for any inconvenience caused and let us know if you have any questions regarding this.
Dec 09, 2025 - 14:50 GMT
Network Operational
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Degraded Performance
Blackboard Degraded Performance
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Degraded Performance
Business Systems Major Outage
ABW Operational
AStRA Operational
aber.ac.uk website Operational
CALM Ticketing System Operational
CMS Major Outage
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 Operational
Desktop Services Operational
Windows Operational
macOS Operational
Linux Operational
Printing Operational
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS Operational
RADIUS Operational
Virtual Server Infrastructure Operational
Departmental Systems Operational
High Performance Computing Cluster (HPC) Operational
FBaPS File Storage Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
central.aber.ac.uk Operational
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Pure Operational
SALTO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CMS System Upgrade Jan 12, 2026 18:00 - Jan 13, 2026 12:00 GMT

A planned upgrade of the CMS is due to take place during the evening of Monday 12 January 2026 and into the morning of Tuesday 13 January 2026. The CMS will be unavailable during this period, and should be considered at risk during the morning of Tuesday 13 January 2026.
Posted on Dec 19, 2025 - 12:00 GMT
Jan 1, 2026

No incidents reported today.

Dec 31, 2025

Unresolved incident: Disruption to incoming and outgoing phone calls.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

Unresolved incident: CMS Unavailable.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
ABW Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 07:00 GMT
Scheduled - Due to essential maintenance, ABW and other HR-related internal applications will be unavailable between 07:00-09:00 on Thursday 18th December.
Dec 15, 09:50 GMT
Temporary closure of Hugh Owen Library Level D toilets overnight Wed 17 Dec
Completed - The scheduled maintenance has been completed.
Dec 18, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:00 GMT
Scheduled - Due to essential maintenance of the campus water supply, toilets, washing facilities, and drinking water will be unavailable on Level D of the Hugh Owen Library from 21:00 Wed 17 Dec to 06:00 Thurs 18 Dec.
Portable toilets will be available at Cwrt Mawr L car park
Dec 16, 11:53 GMT
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