Prifysgol Aberystwyth University Status

Further disruption to PAU-Guest wireless network

Monitoring - A fix has been implemented and we are continuing to monitor the PAU-Guest network in collaboration with our external supplier.
Mar 30, 2026 - 18:20 BST

Investigating - We are aware of further issues with the PAU-Guest wireless network resulting in connectivity issues and slow speeds.

We are investigating the root cause of the issue in collaboration with our external service provider and will provide an update once available.
Mar 30, 2026 - 13:09 BST

Network Operational

Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational

Wi-Fi Network (PAU-Guest) Operational

Wired Network Operational

GlobalProtect VPN Operational

Internet Connection Operational

Telephones Operational

Student Systems Operational

Blackboard Operational

Panopto Operational

StarRez Operational

Student Record Operational

Turnitin Operational

Business Systems Operational

ABW Operational

AStRA Operational

aber.ac.uk website Operational

CALM Ticketing System Operational

CMS Operational

jobs.aber.ac.uk Operational

MyAdmin / Apex Applications Operational

Microsoft 365 Operational

Desktop Services Operational

Windows Operational

macOS Operational

Linux Operational

Printing Operational

Guacamole (rd.aber.ac.uk) Operational

Storage Operational

Disk Shares Operational

M Drives Operational

Core Systems Operational

DNS Operational

RADIUS Operational

Virtual Server Infrastructure Operational

Departmental Systems Operational

central.aber.ac.uk Operational

High Performance Computing Cluster (HPC) Operational

FBaPS File Storage Operational

FBaPS SHELLSRV Operational

GitLab (gitlab.aber.ac.uk) Operational

users.aber.ac.uk Operational

Library Systems Operational

Alma Operational

Aspire Reading Lists Operational

Primo Library Catalogue Operational

Shibboleth Operational

Other Services Operational

Pure Operational

SALTO Operational

WordPress Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2026

No incidents reported today.

Apr 1, 2026

Disruption to network connection in Fferm Penglais Block 2

Resolved - Power and network connectivity have been restored.
Apr 1, 16:48 BST

Identified - We are investigating an issue affecting the network in Fferm Penglais Block 2 caused by a power outage.

Power is expected to be restored at 12:00. We will post an update again once network connectivity is restored.
Apr 1, 11:50 BST

Telephony system at risk

Completed - The scheduled maintenance has been completed.
Apr 1, 10:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 08:00 BST

Scheduled - Between 08:00 and 10:00 on Thursday 1st April, the University's Telephony system will be at risk due to essential maintenance work required to complete integration with Microsoft Teams.
Mar 30, 13:57 BST

Mar 31, 2026

Telephony system at risk

Completed - The scheduled maintenance has been completed.
Mar 31, 10:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:00 BST

Scheduled - Between 08:00 and 10:00 on Tuesday 31st March, the University's Telephony system will be at risk due to essential maintenance work required to complete integration with Microsoft Teams.
Mar 30, 13:55 BST

Mar 30, 2026

Disruption to PAU-Guest wireless network

Resolved - The PAU-Guest wireless service has now been restored.
Mar 30, 08:45 BST

Identified - We are aware of an issue affecting the University's guest WiFi network, PAU-Guest.

We are awaiting a response from our external supplier and will post an update once available.
Mar 28, 13:43 GMT

Mar 29, 2026

No incidents reported.

Mar 28, 2026

Mar 27, 2026

Disruption to internet connection

Postmortem - Read details
Mar 30, 09:25 BST

Resolved - Our external service provider has now resolved the issue with the University's internet connection.

The connection has now returned to full capacity and network connectivity has been restored to PAU-Guest and the Pwllperian Upland Research Centre.
Mar 27, 08:34 GMT

Identified - We have identified the issue affecting the University’s internet connection and are currently working with our external service provider to resolve it.

We currently do not have an ETA for service restoration.
Mar 26, 16:42 GMT

Update - We are continuing to investigate the issues caused by the loss of one of our internet connections.

IPv6 connectivity issues have been resolved. GitLab login is now operational.
Mar 26, 14:09 GMT

Update - We are continuing to investigate the issues caused by the loss of one of our internet connections.

It appears that services using IPv6 are largely being affected. This includes signing into GitLab using Microsoft 365.
Mar 26, 13:19 GMT

Update - We are aware that the PAU-Guest wireless network is offline as a result of this incident.
Mar 26, 10:18 GMT

Update - We are aware that there is a loss of network connectivity in the Pwllperian Upland Research Centre as a result of this incident and are continuing to work on a solution.
Mar 26, 09:44 GMT

Update - We are continuing to investigate disruption to the University's internet connection with our external service provider. At this time, the impact of this issue is minimal and the majority of services are operating as normal.

We have become aware of a further complication of this outage which may result in some internal services functioning incorrectly, but have not fully identified the scale or scope of the impact yet. Further updates will be posted once we have more information.
Mar 26, 09:34 GMT

Investigating - We are investigating an issue affecting the University's external internet connection. We have lost one of the two connections from campus to the internet, due to an issue with our provider. There is no service outage, but it may be running at a reduced speed whilst our provider identifies and resolves the issue.
Mar 26, 07:10 GMT

Mar 26, 2026

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

Panopto Scheduled Maintenance 21.03.2026

Completed - The scheduled maintenance has been completed.
Mar 22, 01:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:00 GMT

Scheduled - Panopto will be unavailable between 22:00, Saturday 21 March 2026 and 01:00 Sunday 22 March 2026 for scheduled maintenance.

We apologise for any inconvenience caused.
Mar 4, 08:20 GMT

Mar 21, 2026

Mar 20, 2026

No incidents reported.

Mar 19, 2026

Disruption to network connection in Fferm Penglais Block 2

Completed - The scheduled maintenance has been completed.
Mar 19, 11:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:00 GMT

Scheduled - Owing to essential power maintenance work, the network will be disrupted in Fferm Penglais Block 2 from approximately 10:00am for up to 1 hour. A temporary isolation of the electrical supply to the whole of Block 2 will be required to allow safe working and compliance with electrical regulations.
Feb 23, 09:00 GMT