Identified - Technical issues with the legacy FBaPS systems remain. No further updates are expected before Monday, 17 August.

Please continue to report any issues to the IT Services Helpdesk via it@aber.ac.uk.

Aug 14, 2026 - 13:42 BST
Investigating - We are currently experiencing some technical issues with legacy FBaPS systems, including all computers on the DCS network, file storage systems, SHELLSRV, software licensing services and internal departmental web services. Please register any issues with the ITS helpdesk via it@aber.ac.uk.

As the team are working on the University’s Clearing campaign, please direct all enquiries by email. Urgent matters may be raised by phone.

Aug 13, 2026 - 10:51 BST
Network Degraded Performance
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Degraded Performance
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Operational
Blackboard Operational
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Operational
Business Systems Operational
ABW Operational
AStRA Operational
aber.ac.uk website Operational
CALM Ticketing System Operational
CMS Operational
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 Operational
Desktop Services Operational
Windows Operational
macOS Operational
Linux Operational
Printing Operational
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS Operational
RADIUS Operational
MSSQL Database Server Operational
Virtual Server Infrastructure Operational
Departmental Systems Major Outage
central.aber.ac.uk Operational
High Performance Computing Cluster (HPC) Operational
FBaPS File Storage Major Outage
FBaPS SHELLSRV Major Outage
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Teaching Virtual Machine Server (TEACHVMH1) Operational
Teaching PostgreSQL Server (TEACHPOSTGRESQL) Operational
Teaching MongoDB Server (TEACHMONGODB) Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
Pure Operational
SALTO Operational
WordPress Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 15, 2026

No incidents reported today.

Aug 14, 2026

Unresolved incident: Disruption to legacy FBaPS systems.

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:00 BST
Scheduled - Automated website content updates from the CMS will be turned off on results day to reduce load on the server. ITS staff will be available to push through updates manually if urgent edits are required.
Aug 11, 14:53 BST

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Resolved - This incident has been resolved.
Aug 11, 17:07 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 11:00 BST
Identified - We have identified an issue affecting the Faculty Business and Physical Sciences networks. This includes the jetbrains licensing services.

Updates and an expected resolution time will be posted as soon as they are available.

Aug 11, 09:51 BST

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 20:00 BST
Scheduled - Blackboard will be unavailable between 20:00-22:00 on Wednesday 5 August 2026 for scheduled maintenance.
We apologise for any inconvenience caused.

Jun 15, 12:27 BST
Resolved - This incident has been resolved.
Aug 5, 11:18 BST
Monitoring - Our service provider has marked the issue as resolved. We are waiting for further details before changing the status to resolved.
Aug 4, 09:14 BST
Investigating - We have been notified by our service provider, Jisc, of connectivity issues between the Jisc network and our telephony provider affecting our telephony services.

Updates and an expected resolution time will be posted as soon as soon as further information becomes available.

Aug 3, 21:57 BST

Aug 4, 2026

Aug 3, 2026

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.