All Systems Operational

Network Operational
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Operational
Blackboard Operational
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Operational
Business Systems Operational
ABW Operational
AStRA Operational
aber.ac.uk website Operational
CALM Ticketing System Operational
CMS Operational
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 Operational
Desktop Services Operational
Windows Operational
macOS Operational
Linux Operational
Printing Operational
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS Operational
RADIUS Operational
MSSQL Database Server Operational
Virtual Server Infrastructure Operational
Departmental Systems Operational
central.aber.ac.uk Operational
High Performance Computing Cluster (HPC) Operational
FBaPS File Storage Operational
FBaPS SHELLSRV Operational
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
Pure Operational
SALTO Operational
WordPress Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Disruption to MSSQL Database Server Apr 28, 2026 07:00-10:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Apr 20, 2026 - 11:57 BST
Scheduled - The MSSQL database server will be offline for approximately 3 hours to perform essential maintenance work. Services which may be impacted include:

- Student Union Tills
- Haven Tills
- Fidelity
- Papercut
- Printing
- Planet Enterprise
- Genovix
- IBERS remote sensing
- DSSL
Apr 20, 2026 - 09:53 BST
Apr 22, 2026

No incidents reported today.

Apr 21, 2026
Disruption to network connection
Resolved - This incident has been resolved and access to services is restored.

If you notice any issues following this incident, please get in touch so that these can be addressed.
Apr 21, 15:28 BST
Monitoring - We are monitoring the network in Plas Gogerddan Campus after a temporary loss of connectivity, service should now have been restored.
Apr 21, 15:03 BST
Investigating - We are investigating an issue affecting the University's networks in Plas Gogerddan Campus

Updates and an expected resolution time will be posted as soon as they are available.
Apr 21, 14:56 BST
Disruption to CALM ticketing Service
Completed - Maintenance work has been completed and access to services is restored.

If you notice any issues following this work, please get in touch so that these can be addressed.
Apr 21, 14:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:00 BST
Scheduled - The CALM ticketing Service will be offline for approximately 2 hours to perform essential maintenance work.
Apr 15, 10:29 BST
Apr 20, 2026
Disruption to network connection in Physics Library
Resolved - Power issues within the area have been resolved.
Apr 20, 11:09 BST
Investigating - We are investigating an issue affecting the network in Physics Library.

Updates and an expected resolution time will be posted as soon as they are available.
Apr 20, 09:14 BST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Issue with email notifications being sent from Blackboard
Postmortem - Read details
Apr 15, 13:27 BST
Resolved - This incident has been resolved.
Apr 15, 13:16 BST
Identified - There is currently an issue with email notifications being sent from Blackboard. This affects receipts for Blackboard submissions and announcements that have been chosen to be sent via email. We are working with Blackboard to resolve the issue. Please accept our apologies for any inconvenience caused.
Apr 10, 09:05 BST
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Apr 9, 2026

No incidents reported.

Apr 8, 2026
Further disruption to PAU-Guest wireless network
Resolved - This incident has been resolved.
Apr 8, 12:02 BST
Monitoring - A fix has been implemented and we are continuing to monitor the PAU-Guest network in collaboration with our external supplier.
Mar 30, 18:20 BST
Investigating - We are aware of further issues with the PAU-Guest wireless network resulting in connectivity issues and slow speeds.

We are investigating the root cause of the issue in collaboration with our external service provider and will provide an update once available.
Mar 30, 13:09 BST
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