Disruption to telephony services
Monitoring - Our service provider has marked the issue as resolved. We are waiting for further details before changing the status to resolved.
Aug 04, 2026 - 09:14 BST
Investigating - We have been notified by our service provider, Jisc, of connectivity issues between the Jisc network and our telephony provider affecting our telephony services.

Updates and an expected resolution time will be posted as soon as soon as further information becomes available.
Aug 03, 2026 - 21:57 BST
Network Operational
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Operational
Blackboard Operational
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Operational
Business Systems Operational
ABW Operational
AStRA Operational
aber.ac.uk website Operational
CALM Ticketing System Operational
CMS Operational
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 Operational
Desktop Services Operational
Windows Operational
macOS Operational
Linux Operational
Printing Operational
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS Operational
RADIUS Operational
MSSQL Database Server Operational
Virtual Server Infrastructure Operational
Departmental Systems Operational
central.aber.ac.uk Operational
High Performance Computing Cluster (HPC) Operational
FBaPS File Storage Operational
FBaPS SHELLSRV Operational
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Teaching Virtual Machine Server (TEACHVMH1) Operational
Teaching PostgreSQL Server (TEACHPOSTGRESQL) Operational
Teaching MongoDB Server (TEACHMONGODB) Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
Pure Operational
SALTO Operational
WordPress Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Blackboard Scheduled Maintenance 05.08.2026 Aug 5, 2026 20:00-22:00 BST

Blackboard will be unavailable between 20:00-22:00 on Wednesday 5 August 2026 for scheduled maintenance.
We apologise for any inconvenience caused.
Posted on Jun 15, 2026 - 12:27 BST

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

Unresolved incident: Disruption to telephony services.

Aug 3, 2026

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Disruption to ABW
Completed - The scheduled maintenance has been completed.
Jul 29, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 05:00 BST
Scheduled - ABW will be at risk from 5am till 9am on the 29th of July 2026. It will be unavailable for at least some of this time as we perform essential upgrades and a system reboot.
Jul 28, 13:21 BST

Jul 28, 2026

Disruption to AStRA
Completed - The scheduled maintenance has been completed.
Jul 28, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:00 BST
Scheduled - AStRA will be at risk from 5am till 9am on the 28th of July 2026. It will be unavailable for at least some of this time as we perform essential upgrades and a system reboot.
Jul 27, 16:50 BST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Disruption to HPC login node
Resolved - This incident has been resolved.
Jul 24, 15:20 BST
Monitoring - The HPC login node (also known as 'BERT') has been repaired and is available for job submission

Please report any further issues through it@aber.ac.uk
Jul 8, 16:26 BST
Update - Despite ongoing follow-up with Lenovo, we have not yet been provided with an estimated time for resolution.

We will provide a further update as soon as more information becomes available.
Jul 7, 10:05 BST
Identified - We have identified a hardware failure as the cause of the issue.

We are currently working with our supplier to address this, but do not yet have an estimated time for resolution.
Jun 30, 14:17 BST
Investigating - We are investigating an issue affecting login to the HPC login node (also known as 'BERT').

Updates and an expected resolution time will be posted as soon as they are available.
Jun 30, 10:51 BST

Jul 23, 2026

ABW Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 09:39 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:00 BST
Scheduled - Due to essential maintenance, ABW, QLx and other HR/Payroll & Finance internal applications will be unavailable / at risk between 04:00 and 09:00 on Thursday 23rd July.
Jul 21, 11:05 BST

Jul 22, 2026

AStRA & Student Record Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 09:48 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:00 BST
Scheduled - Due to essential maintenance, AStRA and related applications including the Student Record will be unavailable / at risk between between 04:00 and 09:00 on Wednesday 22nd July.
Jul 20, 11:12 BST
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