Power automate connector issues impacting emails from Microsoft Forms
Investigating - We are aware of an issue with Microsoft Power Automate where the email connector is not functioning and attempts to reconnect are failing. Microsoft Forms that use Power Automate to send emails of form submissions are still collecting data but emails are not being sent.

If you usually monitor emails from Microsoft Forms, please check the form directly to see if there are any new submissions that have not been emailed to you.

Microsoft have stated that this issue is now resolved, but users are still encountering issues and we have reported this to Microsoft. We will provide updates here when the issue has been fully resolved.
Oct 22, 2026 - 15:06 BST
Disruption to printing
Update - Issues with logging in to printers using Aber Cards have been resolved. Student printing is now available following the implementation of a temporary solution while we work with our service provider to fully resolve the issue.
Sep 22, 2026 - 10:09 BST
Update - Anyone experiencing issues logging in to a printer using their Aber Card can log in using their username and password instead. Student printing remains unavailable. Students requiring urgent printing can contact the IT Service Desk for assistance.
Sep 15, 2026 - 10:54 BST
Update - Printing services have been partially restored for staff. Issues affecting student printing and staff printing using personal credit remain under investigation. Further updates will be provided when available.
Sep 14, 2026 - 17:11 BST
Update - All printing will be unavailable until (at least) Monday 14-09-2026
Sep 11, 2026 - 17:05 BST
Investigating - We are currently investigating an issue affecting student printing and staff printing using personal credit. Departmental staff printing remains available and is unaffected.
Sep 10, 2026 - 11:46 BST
Disruption to legacy FBaPS systems
Update - SSH services previously provided by FBaPS SHELLSRV are now provided by CENTRAL (central.aber.ac.uk).

For more information on using CENTRAL, please see: https://faqs.aber.ac.uk/index.php?97

If you experience any issues or limitations using CENTRAL, please contact us at it@aber.ac.uk.
Sep 11, 2026 - 13:05 BST
Update - All FBaPS group shares and personal files have been migrated to ITS infrastructure.

Your FBaPS files and shares are available at the following address. When connected, this location will automatically display all shares you have access to (your personal files are in your Home share in a folder named FBaPSPersonal):

Windows: \\file.aber.ac.uk\share
Mac & Linux: smb://file.aber.ac.uk/share

Your personal files have been copied to your personal filestore (M Drive) to a folder called FBaPSPersonal. This is accessible in your Home share on the address listed above, or you can connect to your M drive directly at this address:

Windows: \\smb1.aber.ac.uk\
Mac & Linux: smb://smb1.aber.ac.uk/

To connect directly to a specific group share, replace with the name of the required share:

Windows: \\fbaps.disk.aber.ac.uk\
Mac & Linux: smb://fbaps.disk.aber.ac.uk/

Note: If you are connecting from a non-ITS managed computer, you will need to prefix your username with PAU\ when logging in. For example: PAU\abc1
Sep 11, 2026 - 12:59 BST
Update - Following a service disruption and a review of the server infrastructure, a decision was made to disconnect a number of aging systems to reduce server load and minimise the risk of data loss associated with legacy hardware.

Over the coming weeks, services will be migrated individually to fully supported platforms. This phased approach will allow each service to be moved, tested and validated before the next migration takes place, providing a safer and more controlled transition.
Aug 19, 2026 - 17:52 BST
Identified - Technical issues with the legacy FBaPS systems remain. No further updates are expected before Monday, 17 August.

Please continue to report any issues to the IT Services Helpdesk via it@aber.ac.uk.
Aug 14, 2026 - 13:42 BST
Investigating - We are currently experiencing some technical issues with legacy FBaPS systems, including all computers on the DCS network, file storage systems, SHELLSRV, software licensing services and internal departmental web services. Please register any issues with the ITS helpdesk via it@aber.ac.uk.

As the team are working on the University’s Clearing campaign, please direct all enquiries by email. Urgent matters may be raised by phone.
Aug 13, 2026 - 10:51 BST
Network Operational
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Operational
Blackboard Operational
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Operational
Business Systems Partial Outage
ABW Operational
AStRA Operational
aber.ac.uk website Partial Outage
CALM Ticketing System Operational
CMS Operational
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 Operational
Desktop Services Partial Outage
Windows Operational
macOS Operational
Linux Operational
Printing Partial Outage
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS Operational
RADIUS Operational
MSSQL Database Server Operational
Virtual Server Infrastructure Operational
Departmental Systems Operational
central.aber.ac.uk Operational
High Performance Computing Cluster (HPC) Operational
FBaPS File Storage Operational
FBaPS SHELLSRV Operational
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Teaching Virtual Machine Server (TEACHVMH1) Operational
Teaching PostgreSQL Server (TEACHPOSTGRESQL) Operational
Teaching MongoDB Server (TEACHMONGODB) Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Digital Discovery Tool Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
Pure Operational
SALTO Operational
WordPress Operational
Worktribe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 23, 2026

Urgent Maintenance Affecting Some University Web Services
Resolved - This incident has been resolved.
Oct 23, 10:35 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 10:10 BST
Update - We are continuing to work on a fix for this issue.
Oct 23, 10:09 BST
Update - We are continuing to investigate and proactively take down any relevant pages while we perform maintenance and install updates. Further updates and an expected resolution time will be posted as soon as they are available.
Oct 22, 12:17 BST
Identified - We are aware of the vulnerability in the PHP programming language that is affecting websites around the world. While a very small number of our webpages use it, we are currently investigating and proactively taking down any relevant pages while we perform maintenance and install updates. Further updates and an expected resolution time will be posted as soon as they are available.
Oct 21, 16:18 BST
Distruption to myadmin and timetabling
Resolved - This incident has been resolved.
Oct 23, 10:15 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 17:05 BST
Investigating - We are currently investigating this issue.
Oct 17, 12:35 BST

Oct 22, 2026

Disruption to network connection in Cwrt Mawr (Including Bunkhouse)
Completed - The scheduled maintenance has been completed.
Oct 22, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:00 BST
Scheduled - Owing to essential maintenance work, the network will be disrupted in Cwrt Mawr (Including Bunkhouse) whilst contractors return the power for these buildings back onto the mains supply.
Oct 14, 16:27 BST
Disruption to Worktribe
Resolved - The third-party provider has resolved this issue and Worktribe is now available
Oct 22, 10:01 BST
Update - Our third-party provider is continuing to investigate this issue.
Oct 21, 15:58 BST
Investigating - Worktribe is currently unavailable. Our third-party provider is working on resolving the issue which is affecting all cloud-hosted Worktribe instances.
Oct 21, 15:56 BST

Oct 21, 2026

Oct 20, 2026

Disruption to network connection in Cwrt Mawr (Including Bunkhouse)
Completed - The scheduled maintenance has been completed.
Oct 20, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 10:00 BST
Scheduled - Owing to essential maintenance work, the network will be disrupted in Cwrt Mawr (Including Bunkhouse) whilst contractors switch the power supply for these buildings onto a generator.
Oct 14, 16:24 BST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Disruption to network connection in Carwyn James.
Completed - The scheduled maintenance has been completed.
Oct 14, 16:17 BST
Scheduled - Owing to essential maintenance work, the network will be disrupted in Carwyn James.
Sep 18, 10:03 BST

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

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