Update - Following a service disruption and a review of the server infrastructure, a decision was made to disconnect a number of aging systems to reduce server load and minimise the risk of data loss associated with legacy hardware.
Over the coming weeks, services will be migrated individually to fully supported platforms. This phased approach will allow each service to be moved, tested and validated before the next migration takes place, providing a safer and more controlled transition.
Aug 19, 2026 - 17:52 BST
Over the coming weeks, services will be migrated individually to fully supported platforms. This phased approach will allow each service to be moved, tested and validated before the next migration takes place, providing a safer and more controlled transition.
Aug 19, 2026 - 17:52 BST
Identified - Technical issues with the legacy FBaPS systems remain. No further updates are expected before Monday, 17 August.
Please continue to report any issues to the IT Services Helpdesk via it@aber.ac.uk.
Aug 14, 2026 - 13:42 BST
Please continue to report any issues to the IT Services Helpdesk via it@aber.ac.uk.
Aug 14, 2026 - 13:42 BST
Investigating - We are currently experiencing some technical issues with legacy FBaPS systems, including all computers on the DCS network, file storage systems, SHELLSRV, software licensing services and internal departmental web services. Please register any issues with the ITS helpdesk via it@aber.ac.uk.
As the team are working on the University’s Clearing campaign, please direct all enquiries by email. Urgent matters may be raised by phone.
Aug 13, 2026 - 10:51 BST
As the team are working on the University’s Clearing campaign, please direct all enquiries by email. Urgent matters may be raised by phone.
Aug 13, 2026 - 10:51 BST
Network
Degraded Performance
Wi-Fi Network (eduroam, PAU-IoT, PAU-X)
Operational
Wi-Fi Network (PAU-Guest)
Operational
Wired Network
Degraded Performance
GlobalProtect VPN
Operational
Internet Connection
Operational
Telephones
Operational
Student Systems
Operational
Blackboard
Operational
Panopto
Operational
StarRez
Operational
Student Record
Operational
Turnitin
Operational
Business Systems
Operational
ABW
Operational
AStRA
Operational
aber.ac.uk website
Operational
CALM Ticketing System
Operational
CMS
Operational
jobs.aber.ac.uk
Operational
MyAdmin / Apex Applications
Operational
Microsoft 365
Operational
Desktop Services
Operational
Windows
Operational
macOS
Operational
Linux
Operational
Printing
Operational
Guacamole (rd.aber.ac.uk)
Operational
Storage
Operational
Disk Shares
Operational
M Drives
Operational
Core Systems
Operational
DNS
Operational
RADIUS
Operational
MSSQL Database Server
Operational
Virtual Server Infrastructure
Operational
Departmental Systems
Major Outage
central.aber.ac.uk
Operational
High Performance Computing Cluster (HPC)
Operational
FBaPS File Storage
Major Outage
FBaPS SHELLSRV
Major Outage
GitLab (gitlab.aber.ac.uk)
Operational
users.aber.ac.uk
Operational
Teaching Virtual Machine Server (TEACHVMH1)
Operational
Teaching PostgreSQL Server (TEACHPOSTGRESQL)
Operational
Teaching MongoDB Server (TEACHMONGODB)
Operational
Library Systems
Operational
Alma
Operational
Aspire Reading Lists
Operational
Primo Library Catalogue
Operational
Shibboleth
Operational
Other Services
Operational
Pure
Operational
SALTO
Operational
WordPress
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Blackboard Scheduled Maintenance 05.09.2026 Sep 5, 2026 01:00-03:00 BST
Blackboard will be unavailable between 01:00-03:00 on Saturday 5 September 2026 for scheduled maintenance.
We apologise for any inconvenience caused.
Posted on Aug 17, 2026 - 08:21 BST
We apologise for any inconvenience caused.
Posted on Aug 17, 2026 - 08:21 BST
Disruption to Printing Service Sep 7, 2026 08:00-12:00 BST
Essential maintenance work will be performed on the central printing service on Monday 7th September. Whilst it is not anticipated that the work will take a whole day, there will be periods throughout the day where printing and scanning are temporarily unavailable.
Posted on Sep 03, 2026 - 14:54 BST
Posted on Sep 03, 2026 - 14:54 BST
Disruption to network connection in Hugh Owen Level D Sep 8, 2026 08:00-11:00 BST
Owing to essential maintenance work, the network will be disrupted in Hugh Owen Level D
Posted on Aug 17, 2026 - 17:00 BST
Posted on Aug 17, 2026 - 17:00 BST