Disruption to Microsoft 365 Services.
Monitoring - Microsoft services are beginning to recover, and users should now be able to access their email and other Microsoft 365 services. Microsoft are still working on full recovery, and services may still be intermittently unavailable.

Emails sent during the outage period (after 17:00 UTC on Thursday 12th November) may have a delay in appearing in your inbox.

We will continue to monitor the situation as it develops, and post updates as appropriate.
Nov 13, 2026 - 13:18 GMT
Identified - We are aware of cyber criminals taking advantage of the Microsoft incident and contacting users at other institutions requesting usernames and passwords to "fix" problems with their account. Aberystwyth may be targeted in the same way. Users should remain vigilant and report anything suspicious to IT Services via phone (01970 62 2400).

Microsoft are continuing to work on resolving the issues affecting Outlook, Teams, and other Microsoft services. We do not currently have a resolution time, but will provide an update once one is available.
Nov 13, 2026 - 11:35 GMT
Update - We are continuing to monitor a worldwide incident affecting Microsoft 365. This may continue to impact your access to Email, Teams, and other Microsoft services.

We do not currently have an expected resolution time from Microsoft, but we will post further updates here once they become available.
Nov 13, 2026 - 07:53 GMT
Investigating - We are aware of an issue currently affecting Microsoft 365 services globally, including Microsoft Outlook and Teams.

We are monitoring the situation and will share further updates, including an expected resolution time, as soon as more information becomes available.
Nov 12, 2026 - 18:15 GMT
Possible disruption to HPC Scratch Storage
Investigating - The HPC scratch storage service is experiencing an issue that is affecting some users. We are currently investigating.
Nov 10, 2026 - 17:18 GMT
SSO removed from CMS
Investigating - SSO has been removed from the CMS login page. T4 are currently investigating. Users should still be able to login with username (without @aber.ac.uk) and password
Nov 10, 2026 - 11:04 GMT
Disruption to printing
Update - Issues with logging in to printers using Aber Cards have been resolved. Student printing is now available following the implementation of a temporary solution while we work with our service provider to fully resolve the issue.
Sep 22, 2026 - 10:09 BST
Update - Anyone experiencing issues logging in to a printer using their Aber Card can log in using their username and password instead. Student printing remains unavailable. Students requiring urgent printing can contact the IT Service Desk for assistance.
Sep 15, 2026 - 10:54 BST
Update - Printing services have been partially restored for staff. Issues affecting student printing and staff printing using personal credit remain under investigation. Further updates will be provided when available.
Sep 14, 2026 - 17:11 BST
Update - All printing will be unavailable until (at least) Monday 14-09-2026
Sep 11, 2026 - 17:05 BST
Investigating - We are currently investigating an issue affecting student printing and staff printing using personal credit. Departmental staff printing remains available and is unaffected.
Sep 10, 2026 - 11:46 BST
Network Operational
Wi-Fi Network (eduroam, PAU-IoT, PAU-X) Operational
Wi-Fi Network (PAU-Guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
Internet Connection Operational
Telephones Operational
Student Systems Operational
Blackboard Operational
Panopto Operational
StarRez Operational
Student Record Operational
Turnitin Operational
Business Systems Partial Outage
ABW Operational
AStRA Operational
aber.ac.uk website Operational
CALM Ticketing System Operational
CMS Partial Outage
jobs.aber.ac.uk Operational
MyAdmin / Apex Applications Operational
Microsoft 365 Degraded Performance
Desktop Services Partial Outage
Windows Operational
macOS Operational
Linux Operational
Printing Partial Outage
Guacamole (rd.aber.ac.uk) Operational
Storage Operational
Disk Shares Operational
M Drives Operational
Core Systems Operational
DNS Operational
RADIUS Operational
MSSQL Database Server Operational
Virtual Server Infrastructure Operational
Departmental Systems Partial Outage
central.aber.ac.uk Operational
High Performance Computing Cluster (HPC) Partial Outage
GitLab (gitlab.aber.ac.uk) Operational
users.aber.ac.uk Operational
Teaching Virtual Machine Server (TEACHVMH1) Operational
Teaching PostgreSQL Server (TEACHPOSTGRESQL) Operational
Teaching MongoDB Server (TEACHMONGODB) Operational
Library Systems Operational
Alma Operational
Aspire Reading Lists Operational
Digital Discovery Tool Operational
Primo Library Catalogue Operational
Shibboleth Operational
Other Services Operational
Pure Operational
SALTO Operational
WordPress Operational
Worktribe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Disruption to internet connection Nov 24, 2026 20:00 - Nov 25, 2026 02:00 GMT

Our Internet Service Provider has advised us that they will be carrying out maintenance during this period. This work will affect one of Aberystwyth University's two internet links; however, the second link will remain operational. The change is required to provide additional capacity to support new services on the PSBA network.
Posted on Nov 04, 2026 - 13:09 GMT

Disruption to Kinetix Dec 8, 2026 09:00-11:00 GMT

Service Kinetix will be offline for approximately 120 minutes to perform essential maintenance work.
Posted on Nov 09, 2026 - 08:54 GMT

Nov 13, 2026

Unresolved incident: Disruption to Microsoft 365 Services..

Nov 12, 2026

Possible disruption to ABW, integrations & MyAdmin
Resolved - This incident has been resolved.
Nov 12, 13:10 GMT
Investigating - Service to ABW, integrations & MyAdmin may be disrupted while we undertake essential maintenance work.
Nov 11, 09:30 GMT

Nov 11, 2026

ABW, integrations & MyAdmin maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 GMT
Scheduled - Due to essential maintenance, ABW, MyAdmin applications and integrations will be unavailable between 07:00 and 09:00 on Wednesday 11 November.
Nov 9, 12:13 GMT

Nov 10, 2026

Disruption to legacy FBaPS systems
Resolved - See updates re changes to services below. If there are any known outstanding issues, please contact it@aber.ac.uk.
Nov 10, 13:57 GMT
Update - SSH services previously provided by FBaPS SHELLSRV are now provided by CENTRAL (central.aber.ac.uk).

For more information on using CENTRAL, please see: https://faqs.aber.ac.uk/index.php?97

If you experience any issues or limitations using CENTRAL, please contact us at it@aber.ac.uk.
Sep 11, 13:05 BST
Update - All FBaPS group shares and personal files have been migrated to ITS infrastructure.

Your FBaPS files and shares are available at the following address. When connected, this location will automatically display all shares you have access to (your personal files are in your Home share in a folder named FBaPSPersonal):

Windows: \\file.aber.ac.uk\share
Mac & Linux: smb://file.aber.ac.uk/share

Your personal files have been copied to your personal filestore (M Drive) to a folder called FBaPSPersonal. This is accessible in your Home share on the address listed above, or you can connect to your M drive directly at this address:

Windows: \\smb1.aber.ac.uk\
Mac & Linux: smb://smb1.aber.ac.uk/

To connect directly to a specific group share, replace with the name of the required share:

Windows: \\fbaps.disk.aber.ac.uk\
Mac & Linux: smb://fbaps.disk.aber.ac.uk/

Note: If you are connecting from a non-ITS managed computer, you will need to prefix your username with PAU\ when logging in. For example: PAU\abc1
Sep 11, 12:59 BST
Update - Following a service disruption and a review of the server infrastructure, a decision was made to disconnect a number of aging systems to reduce server load and minimise the risk of data loss associated with legacy hardware.

Over the coming weeks, services will be migrated individually to fully supported platforms. This phased approach will allow each service to be moved, tested and validated before the next migration takes place, providing a safer and more controlled transition.
Aug 19, 17:52 BST
Identified - Technical issues with the legacy FBaPS systems remain. No further updates are expected before Monday, 17 August.

Please continue to report any issues to the IT Services Helpdesk via it@aber.ac.uk.
Aug 14, 13:42 BST
Investigating - We are currently experiencing some technical issues with legacy FBaPS systems, including all computers on the DCS network, file storage systems, SHELLSRV, software licensing services and internal departmental web services. Please register any issues with the ITS helpdesk via it@aber.ac.uk.

As the team are working on the University’s Clearing campaign, please direct all enquiries by email. Urgent matters may be raised by phone.
Aug 13, 10:51 BST
AStRA & Student Record Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:00 GMT
Scheduled - Due to essential maintenance, AStRA and related applications including the Student Record will be unavailable / at risk between between 07:00 and 19:00 on Tuesday 10 November
Nov 9, 12:04 GMT

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Power automate connector issues impacting emails from Microsoft Forms
Resolved - This incident has been resolved.
Nov 3, 09:49 GMT
Monitoring - A fix has been implemented and power automate emails should now be working. Please check any forms you are responsible for which have power automate flows sending emails to ensure the emails are now sending as expected. Note that the fix means that new submissions will be sent by email but submissions that were made during the downtime will still need to be checked directly in Microsoft Forms. Please contact it@aber.ac.uk if you are still experiencing problems with your form emails.
Oct 30, 09:43 GMT
Investigating - We are aware of an issue with Microsoft Power Automate where the email connector is not functioning and attempts to reconnect are failing. Microsoft Forms that use Power Automate to send emails of form submissions are still collecting data but emails are not being sent.

If you usually monitor emails from Microsoft Forms, please check the form directly to see if there are any new submissions that have not been emailed to you.

Microsoft have stated that this issue is now resolved, but users are still encountering issues and we have reported this to Microsoft. We will provide updates here when the issue has been fully resolved.
Oct 22, 15:06 BST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

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